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The Bennetts Monthly May '20
Bennetts COVID-19 Update 30th March 2020
As we move into Government instructed Stage 3 tonight, Bennetts will make some changes internally to ensure we can still trade and function as usual and get coffee to you. Our team of Account Managers are working from home, while our Administration and Quality teams will alternate time in the office for essential duties.
This week, updates from our Third Party Warehousing and logistics suppliers is that deliveries are being despatched as usual, however interstate deliveries outside Victoria may experience some delays. Due to the current situation with COVID-19 in Australia, medical and food supplies will take precedence over all other products. As coffee beans and tea are not considered an essential item there is a potential for orders to sit longer in trans-shipment depots before being loaded onto the local runs for delivery. We will advise if any changes occur in this area.
Origin supply – Globally we are seeing some of our partner countries enact their own lockdown legislation, in response to the pandemic, which means we may see some delays in shipments from these countries. As these measures will likely affect all origins to some degree, we believe any shortages will be temporary and we will watch for updates closely and advise any delays.
Rest assured we have still have a great stock selection in our Melbourne warehouse to ensure you have a consistent supply of coffee and tea, and will provide more updates at they come to hand.
Please stay safe and feel free to phone or email us if you want to discuss your business needs.
All Sales Account Managers are available on their mobiles or our office line 03 9853 0328
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A word from Scott Bennett,
History is a great asset to have in reserve. Bennetts having traded through some very rough rides over the past 40 years, I believe that in these times of high volatility and uncertainty, the best way to handle what is going to affect us all; in business and personally, is to be transparent and to openly communicate at all levels in the customer supplier relationship. I respectfully request that we all keep the communication lines open from the supply side down and the consumer side up, so we can all plan and work through the months ahead.
All things Bennetts & Coffee ...
In February, our Purchasing Manager Alex Capurro took a trip to Nicaragua (with a few customers in tow) to source some amazing specialties and find out what’s new at the origin.